Help Center
Everything you need to know about NOXER UNIVERSE RECORDS. Search for your question or pick a topic.
Privacy and security
What data we keep, who it's shared with and how to exercise your rights.
On the Founders list: your email and, if you give them, your artist name and profile. If you create an account: your email, artist name and encrypted password. If you buy: what you bought, the amount and the date. Card details are processed by Stripe and we never see them.
Privacy policyNo. We don't sell your data or send third-party advertising. We share it only with the essential technical providers (hosting and payments).
Write to contacto@noxeruniverse.com: you can ask for access, rectification, deletion, objection, restriction and portability. If you think we haven't handled them properly, you can complain to the Spanish Data Protection Agency (aepd.es).
Use a long, unique password, turn on two-step verification and don't share your recovery codes. We'll never ask for your password by email or message.
In the site footer: legal notice, privacy policy and terms of sale.
Legal noticeCan't find what you're looking for?
Write to us and we'll reply as soon as we can. Tell us what you need and, if it's about your account, which email you signed up with.
contacto@noxeruniverse.comTo get a faster answer, write straight to the right team:
- Help with your account or the sitesoporte@noxeruniverse.com
- Founding Membersfundadores@noxeruniverse.com
- Sending a demodemos@noxeruniverse.com
- Booking DJscontratacion@noxeruniverse.com
- Distribution and releasesdistribucion@noxeruniverse.com
- Radioradio@noxeruniverse.com
- Legal matters and personal datalegal@noxeruniverse.com
Last updated: October 2026